Question 1

How often should dog waste be removed?

Accepted Answer

Most customers choose weekly or fortnightly visits to keep their garden clean and hygienic. Monthly visits are also available depending on your needs. If you’re unsure, we’re happy to advise.

Question 2

How does pricing work?

Accepted Answer

Pricing is based on visit frequency, number of dogs, and any optional extras. All prices are clear and upfront with no hidden costs. You can view full details on our Pricing page or request a free quote.

Question 3

Which areas do you cover?

Accepted Answer

We cover St Neots, Sandy, Biggleswade, Bedford, and surrounding areas. If you’re just outside these locations, feel free to get in touch and we’ll let you know if we can help.

Question 4

Do I need to be home during the visit?

Accepted Answer

No, you don’t need to be home. As long as we have access to your garden, we can carry out the service and let you know once it’s completed.

Question 5

How do I get started?

Accepted Answer

Simply request a free quote through our website or call/WhatsApp us on 07356 256248. We’ll confirm the details and arrange your visit — no pressure, no obligation.

Question 6

What if my garden hasn’t been cleaned for a long time?

Accepted Answer

That’s absolutely fine. Many first-time visits involve a built-up garden. There’s no judgement at all — we’ll assess it and let you know the best option.

Question 7

Can you work around my dog?

Accepted Answer

For everyone’s safety, dogs should be kept indoors while we’re working in the garden. If that’s not possible, just let us know and we’ll discuss the best arrangement.

Question 8

What days and times do you operate?

Accepted Answer

We offer flexible scheduling and will agree a regular day for ongoing visits where possible. Times may vary slightly depending on the route and weather.

Question 9

What happens if the weather is bad?

Accepted Answer

In cases of heavy rain, snow, or unsafe conditions, we may need to reschedule. We’ll always let you know as soon as possible.

Question 10

Is there a contract or long-term commitment?

Accepted Answer

No long-term contracts. Our regular visits are flexible, and you can adjust or cancel with notice if your needs change.

Question 11

How do I pay for the service?

Accepted Answer

Payment details will be explained when your quote is confirmed. If you have any questions about payment, just ask — we’re happy to help.

Frequently asked questions